Frequently Asked Questions
Getting started
How do I place an order?
Create an account, add funds, then go to New order. Choose a category and service, paste your link, enter the quantity and press Place order. The charge is shown before you confirm.
Do you need my password?
Never. We only need a public link to your post, video or profile. Anyone asking for your password is not us.
Does my account need to be public?
Yes. Private profiles and restricted posts cannot be delivered. Keep the account public until the order completes.
Orders
How fast does an order start?
Most orders start within minutes. Each service lists its typical start time and speed in its description.
What do the order statuses mean?
- Pending – received and queued to start.
- In progress – being delivered right now.
- Completed – the full quantity was delivered.
- Partial – only part could be delivered; the rest is refunded to your balance automatically.
- Cancelled – the order could not run; the full amount is refunded to your balance.
What is drip-feed?
Drip-feed spreads an order over time — for example 1,000 likes delivered as 100 a day for 10 days — so growth looks natural.
What is a refill?
Services marked Refill are topped up for free if the count drops within the refill period shown on the service.
Can I order the same link twice at once?
Please wait for the first order to finish. Two orders on the same link at the same time cannot be tracked separately and may not both complete.
Payments
How do I add funds?
Open Add funds, choose a payment method and follow the instructions shown for it. Some methods credit instantly; others are confirmed by our team shortly after you submit the transaction ID.
I paid but my balance did not update.
Automatic methods can take a minute or two to confirm. If it has been longer, open a ticket with your transaction ID and the amount — we will sort it out.
Can I get my deposit back?
Wallet balance is used for orders on this site. See our Refund Policy for details.